Manage clients from the assistant

Ask the Salfio assistant — in Slack or the dashboard chat — to create and update clients, labels, notes, and channel assignments instead of clicking through the dashboard.

The Salfio assistant answers questions about your clients from the data Salfio captures. It can also act: the same management surface the Salfio API exposes is available conversationally, in the Slack @mention/DM and in the dashboard chat.

Change things

• Create a client — "Create a client for Acme with domain acme.com."
• Update a client — rename it, change its domain, or move it between prospect, active, and churned.
• Set labels — "Put the VIP label on Acme" (labels must already exist; create new ones in the dashboard).
• Add a note — "Add a note to Acme: agreed to start the pilot on Monday." The note lands in the client's activity stream, attributed to you.
• Manage assignment rules — bind or unbind a Slack channel so its messages are assigned to the right client automatically.

Look things up

• Find any client by name — including ones that haven't been active recently.
• Organization facts — your plan, your team members.
• Integration status — "Which integrations are connected?" or "Which Slack channels can Salfio see?"

Everything is scoped to your organization, and writes are recorded as the person who asked — a note you dictate in Slack shows you as its author in the dashboard.

Deleting a client or rewriting a channel's assignment rules is hard to undo, so the assistant always spells out what will change and waits for your explicit confirmation in the conversation before doing it.

Scheduled task routines run unattended, so those destructive actions are not available to them at all — a routine can add notes or read anything, but it can never delete a client.

• Slack — @mention Salfio in a channel or send it a DM. See Connect your workspace.
• Dashboard chat — click Ask Salfio in the bar at the bottom of any dashboard page. Each chat can be scoped to a single customer or to all accounts from the selector in the composer; the scope locks once the first message is sent. Open chats stay in the bottom bar while you navigate, and closed conversations remain available from the history icon next to Ask Salfio.

• Assign a Slack channel to a client over the API — the same channel-binding flow, scripted over the REST API instead.
• Task routines — schedule recurring prompts whose output is delivered to Slack.
• Connect from Claude.ai web — the external-assistant counterpart: the same tools over MCP.